Our send

The supplier will send the products to the distribution warehouse of our transport company, from where the products will go to the final destination will be the address that the buyer establishes. Each time an order is placed, the buyer will receive an email with their billing.

The purchase order corresponding to the order will be available in BAAL BOMBER, once the payment is confirmed, which can be viewed through the link: "My Orders", from the issuance of the email. This original purchase order includes delivery costs and VAT.

BAAL BOMBER will ask its customers to choose the place of delivery, specifying their address, office or center where they want the product delivered at the same time as a contact phone that will be provided to the transport company. The delivery time ranges between 48 and 96 business hours.

Each delivery is considered made from the provision of the product to the customer by the carrier, materialized by the control system used by the carrier. It is up to the recipient to check the order at the time of delivery and then make all reservations and claims that appear justified, including the possibility of rejecting the package, if it had been opened or if it has obvious signs of deterioration.

Reservations and complaints should be directed to BAAL BOMBER by email to the address: clientes@baalbomber.com.

The Iberian Peninsular (Portugal included) transport costs will be included.

For shipments outside Spain the rates are:

- UE zone: 12,00 € -

- Out UE: consult clientes@baalbomber.com

Returns or changes

Return for withdrawal:

In the case of not being satisfied with the selected products, you as a consumer may withdraw from the Contract and have 14 calendar days to return them, without any penalty and without the need to indicate the reasons. In no case, you will be reimbursed for the price paid for such products but you will be offered the possibility of exchanging for another product or for the value of the purchase made by you, the latter with no expiration limit. You will be responsible for the direct costs of returning the product. The products must be returned in the same condition in which they were received including their original packaging, with all the instructions, documents and packaging of the products. No refund will be made if the product has been used beyond the mere opening of the product or if it has suffered any damage, so you should be careful with the products while they are in your possession.

Returns of defective products:

In the cases in which you consider that at the time of delivery the product does not comply with the provisions of the Contract, you must contact us by email: comunicacion@baalbomber.com, providing the product data as well as the damage he suffers.

The product can be returned at the address of BAAL BOMBER, located in Calle Hermilio Alcalde del Río, Nº 12 - 39300 Torrelavega (Cantabria) - Spain or by sending it to us by a courier service or through Correos.

Baal Bomber will proceed to carefully examine the returned product and we will notify you by e-mail, within a reasonable time, if the change or substitution of the same (if applicable). CHANGE or replacement of the article will be made as soon as possible and, in any case, within 15 days from the date on which we send you an email confirming that the return or replacement of the non-conforming item is appropriate.